Most Case-Mate, Inc. brands offer a Limited Lifetime Warranty for products bought new on CASE-MATE.COM or through authorized sellers. Some accessories or electronics may have different warranty periods. Brands include Case-Mate, LuMee, Safe+Mate, Rifle Paper Co., Pelican, and other collaborations. Warranty info is found on the product page under the "Add to Cart" button or on the Warranty Details Page.

We ship via USPS or UPS from Georgia or California, with free standard shipping on orders over $60. Orders placed before 2 PM EST (M–F) usually ship the same day, though peak times may delay to the next business day. Expedited orders (2-Day or Overnight) also ship the same day if placed before 2 PM EST. Note: UPS typically doesn't deliver on weekends. See our Shipping Policy Page for details.

If you add return coverage at checkout, return shipping is free. Without it, you pay for the return label. Most items can be returned within 30 days, except sale items and personal-use items like masks or wipes. Start returns online via Happy Returns for a quick, box-free drop-off. See our Return Policy for full details.

We ship worldwide! Our express international shipping service gets your order around the world quickly. International orders may be subject to duties and taxes. We pre-collect duties and taxes at checkout, so in most cases you will not be responsible for paying them upon delivery. Carrier details will be sent via email once your order ships. Please allow up to 10 days for delivery. For more information, visit our Shipping Policy Page.