Warranty Policy

  • Our policy covers defects in materials and workmanship under normal use.
  • Replacement product of similar value and design.
  • PROOF OF PURCHASE required.

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LIFETIME WARRANTY: All product brands. (Exclusions may apply - view the item on our website to see specific details. For Case-Mate brand products: Lifetime warranty applies to products purchased AFTER 9/7/2016.)

1 YEAR WARRANTY: Wireless chargers and similar electronic items. (For Case-Mate brand products, this applies to ALL products purchased PRIOR to 9/7/2016.)

Warranty claims may only be submitted once (1) per 60 days.

If your item is covered by our warranty, we'll replace the product at no charge. Just pay shipping and applicable taxes.

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Submit a Warranty Claim

Form below is for U.S. domestic orders only. International customers can submit a warranty request here.


If you have questions or are having difficulty, please contact our Support Team.

LIFETIME WARRANTY: All product brands. (Exclusions may apply - view the item on our website to see specific details. For Case-Mate brand products: Lifetime warranty applies to products purchased AFTER 9/7/2016.)

1 YEAR WARRANTY: Wireless chargers and similar electronic items. (For Case-Mate brand products, this applies to ALL products purchased PRIOR to 9/7/2016.)

Warranty claims may only be submitted once (1) per 60 days.

If your item is covered by our warranty, we'll replace the product at no charge. Just pay shipping and applicable taxes.

Learn More About Our Policy