Customer Service

At Case-Mate our customers come first. We offer a variety of ways to get in touch with us. For the fastest service and most direct communication about your online order, purchases made at an authorized retailer, warranty claims or general product questions, please visit and submit a ticket. You'll immediately hear back from our team with additional steps or a resolution.

You can also reach us by phone Monday thru Friday from 9AM-6PM EST or by Email. 

Toll Free: +1 (888) 988-5358

Email: [email protected]

Corporate Office

Corporate Office: +1 (770) 888-9965


For press and marketing inquiries:
Creative Director -  Emily Siegel
Social Media Manager -  Marisa Magazine


For reseller and distributor information:

Canada - Jocelyn Corpuz
US & Latin America - Karla Freed
Europe - Kushal Choksi
Asia/Middle East  - Kushal Choksi

Product Review

Learn more about our product review program for your blog or YouTube channel

Product Review Program Info